Vodacom customer service responds to Hellopeter - but still no action!

<p>I posted this review on Hellopeter on May 11th: http://hellopeter.com/vodacom/reviews/two-and-a-half-months-without-my-smartphone-and-still-not-repaired-***</p> <p>Vodacom was quick to respond saying they were taking action. But NOTHING has happened yet. As you will see from the link, I received a call on 17th of May querying my second payment. Today is another week later - still no phone, still no response from customer service. So it seems Vodacom customer services likes to post saying they have reacted to a complaint, but actually they are not doing anything about it.</p> <p>I am still sitting without my phone. I paid over R2500 for repairs to Vodacom service centre plus another R250-something MORE THAN A MONTH AGO.</p> <p>Nothing. No phone. No contact. NOTHING!</p>