AM
Aya M

1 reviews | Active since Aug 2021

21 Aug 2021, 11:21

Vodacom Customer service representatives are not good

I recently complained about Vodacom. I did get a response from Vodacom and the query was closed. Vodacom customer service employees need to stop chasing sales and start considering the business of Vodacom. I dealt with other departments and they were also disappointed. So Vodacom you can do better when it comes to customer service reps because they always get you into these kind of troubles.

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Replies (1)
Vodacom
Vodacom's reply22 Aug 2021, 11:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team