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Haroon E
1 reviews | Active since Jun 2014
27 Jan 2021, 21:41
Vodacom Customer service pathetic
I'm trying to migrate my one-number service from Apple to Samsung since Friday last week. Vodacom is taking forever to sort out a SIMPLE issue. It seems customer service is an alien term at Vodacom...
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Vodacom's replyOfficial
28 Jan 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Haroon E's updateReviewer Update
01 Feb 2021, 21:11I resolved the issue on my own, after many calls and complaints. Your customer service response is very very poor
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Haroon E's update01 Feb 2021, 21:11
Reviewer Update
I resolved the issue on my own, after many calls and complaints. Your customer service response is very very poor