Vodacom customer service needs an upgrade

Item: Vodacom
Rating: 1
Author: Melenie N

Made over 16 calls to Vodacom service desk,my problem is still not resolved and I'm told my number has been blocked to prevent *****. How the hell do I log a call. Why would someone call the call center so many times, because the issue is not resolved.

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Replies (1)

Vodacom's replyOfficial

24 May 2024, 07:21

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply24 May 2024, 07:21

Official