Vodacom customer service is very poor from da 29 March 2023 I have been waiting for a refund when is close by to get da refund than I hear I mus wait 7 14 workings my ID num as ref *** nd I've been paid them up on 8march still my name hasn't bee

Item: Vodacom
Rating: 1
Author: Sade S

Vodacom customer service is very poor from da 29 March 2023 I have been waiting for a refund when is close by to get da refund than I hear I mus wait 7 14 workings my ID num as ref *** nd I've been paid them up on 8march still my name hasn't been cleared I still have a red flag on my name plz asist

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Replies (1)

Vodacom's replyOfficial

26 Apr 2023, 14:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Apr 2023, 14:04

Official