Vodacom customer service is trash...

Item: Vodacom
Rating: 1
Author: morgan B

Vodacom and it's call centre doesn't care about their customers, I have a serious problem that needs their attention and my calls to them got dropped 5 times. I'm still here sitting with the same problem, I'm definitely canceling this contract.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Sept 2024, 08:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Sept 2024, 08:07

Official