VODACOM CUSTOMER SERVICE IS TRASH

Vodacom only cares when they have to make a sale, after that they do not care at all.

I have recently upgraded my contract to an LTE home network. They delivered the router and sim card. The contract was supposed to commence on the first of October and the router is not connecting to the internet, I get an error saying 'Invalid Sim Card'. I have been trying to call their useless customer service ever since, I end up being on hold for over 30mins with no assistance. They are busying saying 'we are transferring your call to next available agent'.