VS
Victoria S
1 reviews | Active since Feb 2021
05 Feb 2021, 12:32
Vodacom customer service is the worst! We are moving to another
Worst service ever! Customer service keep on cutting as off, an agent has confirmed that sometimes even when we give the ID number they do not log the issues. We have been without internet fiber for 3 weeks and no one to assist us!
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Vodacom's replyOfficial
05 Feb 2021, 13:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 13:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team