LV
Lee-Roy Vaax
1 reviews | Active since Feb 2019
09 Apr 2019, 08:22
Vodacom Customer Service Is The Worst
Vodacom i am amazed at how your incompetence shines through all your fancy advertising and big promises. So after it took 3 months to get your scheduling team to put me on the schedule to have my fibre installed one week later someone decided they should delete my account. Now im stuck without internet which i need for work purposes I had to go to vodaworld to try and find out what the hell is happening because your call center sucks ***** and now i had to open a new sales order which just cant seem to get completed by your pathetic staff. So once again im stuck thanks a whole lot Vodacom you guys really suck
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Replies (1)Vodacom's replyOfficial
09 Apr 2019, 09:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 09:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
