PN
Plamen N

1 reviews | Active since Apr 2017

08 Jun 2021, 12:43

Vodacom customer service is PATHETIC !!

I cant believe this, i have tried multiple times to contact vodacom fiber to fix my 2.4G because i cant use my baby monitor without it and all the technicians do is use up my airtime and put me on hold for hours ****erarily hours).

All i can say is that Vodacom is only interested in taking your money and once they have that they are not interested in your problems.

this is my second complaint in the space of a week, they promised to get back to me but haven't.

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2021, 13:55
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team