PN
Phaphama N
1 reviews | Active since Sept 2018
05 Jun 2024, 14:07
Vodacom customer service is Pathetic!!!
Vodacom is a joke when it comes to customer service, all agents I have talked with they do not do their job. Sibusiso who is a supervisor in customer service, that one just need to be fired "how is he even qualified to be supervisor?"
I ask you one thing change my fiber line to a different address, pathetic customer service!!! I need to change to a new ISP.
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Replies (1)Vodacom's replyOfficial
05 Jun 2024, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2024, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
