PN
Phaphama N

1 reviews | Active since Sept 2018

05 Jun 2024, 14:07

Vodacom customer service is Pathetic!!!

Vodacom is a joke when it comes to customer service, all agents I have talked with they do not do their job. Sibusiso who is a supervisor in customer service, that one just need to be fired "how is he even qualified to be supervisor?"

I ask you one thing change my fiber line to a different address, pathetic customer service!!! I need to change to a new ISP.

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2024, 14:18
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team