Vodacom customer service is pathetic

The service is worse than using a public toilet!!

They opened a request for me on the 11th and till today nothing has come to play. They owe my money and have sips per my fiber account for the whole of Jan and they can’t even call me back. To my surprise on Sunday my Fiber was connected but the my query is still In open status and the bill I am told I owe is still the same. The call center still keeps hanging up on me when I try do a follow up and no emails have been responded to including my 1st hello Peter complain! They are pathetic