DN
Darishen N

1 reviews | Active since Nov 2010

23 Jan 2023, 13:28

VODACOM CUSTOMER SERVICE IS HORRID!!!!

Our Company account was outstanding, last August 2022 we made arrangements to start settling it. We paid every month since, last amount should be R4228.14. In Mid December 2022 they blocked out lines and I have no found out they have set our numbers up for deletion... Now trying to call them is a mission because we dont exist on their system. All our numbers are business numbers. I need someone from vodacom to look at our bill and contact me...

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2023, 13:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team