GC
Gooby C
1 reviews | Active since Jan 2023
08 Jan 2023, 11:08
Vodacom customer service is a waste of time
Our contract was renewed and now the line is suspended. On numerous occasions we have called the customer services and been in the branch to try and resolve this. The managers are useless they don't even acknowledge customers. The consultants are *********** and don't even understand what they are doing. It's all about a sale. The service and communication is disgusting. Never go am extra mile
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Replies (1)Vodacom's replyOfficial
08 Jan 2023, 11:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jan 2023, 11:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
