VODACOM CUSTOMER SERVICE

The last time I was this frustrated was when I was trying to cancel my Telkom contract and Vodacom customer support are following in the same footsteps as them when it comes to customer service! For simply trying to enquire on my account, Lizzie was so rude I could not believe it yes I was upset as I had to keep explaining the same story to more than one person, they simply don't care how they talk or treat people anymore! Business is that good I assume, for the amount I am paying one would hope to get assisted without being sent from pillar to post. She was so in a hurry to get off the line and when I requested to speak to someone else she refused point blank and put me on hold for 10 min. Woooooow! I cant wait to get out of this mess really!!!!

Then you you get the "YOU DONT HAVE TO SHOUT AT ME HAO" THEN BAM YOU ON HOLD FOR 10 MIN

And why is it when I request to speak to someone else she refused and said she will put me on hold while she checks on my account? I'm paying bill? You guys are rude!!!