DL
Deon L
1 reviews | Active since Nov 2016
10 Jan 2019, 14:06
Vodacom customer service extremely poor
I've been attempting for the last 3 days to upgrade my account with Vodacom but none of the avenues seem to work, I've logged a request on-line to be called back but nobody has called me. I've also called the call center but after waiting for long periods of time, my call is just cut-off once I reach a consultant.
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Vodacom's replyOfficial
10 Jan 2019, 14:59 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2019, 14:59
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team