vodacom customer service equivalent to that of a musician in a clinic for the deaf

<p>Hello </p> <p>My cellphone contract has been on my moms name since I was in highschool (about 10 years) and about 2 months ago I went and moved it into my name. I provided the payslips and documents as per their request and I was told it was approved and completed. ( this from the vodacom shop at redds mall , rooihuiskraal) .</p> <p> </p> <p>For the last 4 days I have been unable to log into vodacom.co.za , nor can I log into the vodacom app, nor can i make use of *111# . My data on my phone is finished so I am guessing I will be paying out of bundle rates. </p> <p> </p> <p>On the vodacom website there is absolutely NO other option but to call the 082111 number and hold on forever, no email option or online chat or carrier ***eon, only their sad pathetic call centre that sounds like they all beaten daily and fed fish heads from an ocean basket dumpster. So its great and cheerful when they answer. </p> <p> </p> <p>After all the fighting they say my account is still in my moms name on their side. I explained that on my side I have done the transfer and have emails and so on to prove it. The enrgetic and eager to please individual on the line telle me that I must go back to the vodacom shop where I did the transfer as they are not affiliated with vodacom... I ask why does it say in massive branded writing "VODACOM" over the door and she says yes it does but they dont work with them. </p> <p> </p> <p>basically, It wasnt willing to do anything, wouldnt provide me with a number of a manager, wouldnt put in the slightest effort to resolve my problem, Wouldnt even consider the fact that the fault could be on their side. She may as well have fallen asleep on the phone and ****ed looudly while doing so. </p> <p> </p> <p>Vodacom, I have fought with you over and over and over agian. YOU SUCK. unbearably. Dealing with any vodacom individual is like ramming a cheese grater down the front of your pants. I wish hateful things on all of you. How we sit with people like this when there is such a high unemployment rate is beyond me. </p> <p> </p> <p>really...HATEFUL things..... </p>