Vodacom Customer Service - Don't make me laugh.
<p>I have written an open letter to the CEO, my colleagues however have asked me to use HelloPeter as a last resort before releasing the letter.</p> <p>I'll make this short and sweet so as not to confuse Vodacom personnel.</p> <p>1. App**** for reversal of upgrade on my 072 number. (4th Jan 2017)<br />2. Vodacom picked up and confirmed receipt of the device (5th Jan 2017)<br />3. Upgrade STILL NOT REVERSED ON MY ACCOUNT. (now 17th of February)</p> <p>Ref. 1- ********** 169983</p> <p>Sort it out please.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
