MG
Marcus G

1 reviews | Active since Apr 2015

24 Apr 2015, 12:16

Vodacom Customer Service Delivery DISGUSTING!!!

on the 07-04-2015 i walked into the Vodacom Store in Canal walk. I was due for an upgrade and was emailed by vodacom that they had a SAMSUNG S6 edge available for me. When i walked in i was assisted by a lady by the name of Roxanne, she was not able to assist me because she informed me that there was no stock available and that there was nothing she could do until the stock had arrived. A couple of days later i returned to the store &amp

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2015, 15:10
Official
Hello Marcus.G,

I understand your concerns and would like to apologise for any inconvenience caused.

I have escalated this matter to the store management and the Regional Office for further investigation and feedback.

Kind regards
Vodacom Consumer Website Team