Vodacom customer service dealings is a painful death

<p>so yes i gave the instruction to upgrade my number only for the consultant to upgrade the wrong number, she was rude, stupid and agrumentative when asked to retrieve the recorded call that contained my instructions!!!!! and guess what i was told she will review the call with management and get back to me, as no surprise they didnt get back until right now. this date sback to 25th October. the scary thought is that they get away with it giving bogu names when they know you are about to take them to task. this is where i call on any manager in customer services or director to make contact with me, and follow this complaint through, would be nice to see somone act that dont condone these staff to get away, and yes my issue is still not resolved after my handset was collected on 28th October, but who cares I just have to go wothout a handset until someone wakes up, thanks god for hello peter, i can vent here. Vodacom is abo****e ******* when it comes to customer service, not too mention the holding time with that annoying music playing for up to 30minutes plus.</p>