Vodacom Customer Service

As a long-service customer of Vodacom I am completely disheartened by what has transpired recently. On Monday the 2nd of August 2021 at around 15:32 I was the Broadacres Shopping Centre's Vodacom store. The reason for my visit was because I was not getting any invoices or statements anymore. We then realised that an incorrect email address was penned down. Luckily, they changed it for me. I also checked which residential address was on the system, and it was advised that it was the same as the one that I mentioned to. To my surprise, they were not able to print out a recent invoice and I was told to call ***. I did that yesterday, on the 3rd of August. A very friendly consultant helped me and said that she would email the invoice and statement to me. To my surprise once again, the residential address on both docs was not even close to the one I had previously given on the Monday. I need to use that invoice for license disc renewal and I was told that changes would only be amended in 30 days. Just to change a residential address? I find it rather obscene! Things like these would make a person change providers!