RE
Riaz E

1 reviews | Active since Mar 2023

30 Mar 2023, 06:06

Vodacom Customer service con

Based on my last complaint on hello peter you claim you have contacted me. Vodacom your consultant called once at your convenience and left no voice message . I returned a call and couldn't be assisted as usual. The go in circles story. The you send the following message

Dear Vodacom Customer. Your service ticket with reference number EC-1LTG-2D9XOP has been closed. Thank you Vodacom.

What is your game and you tell hello peter you've made contact..

****s you are!!!

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2023, 07:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team