Vodacom - customer service

Hi @ Vodacom.

I upgraded my contract over the phone in March of 2023 - my billing has not been as per the agreement i made over the phone when doing the upgrade.

After numerous calls and vodacom staff listening to my contract agreement phone call and numerous escalations i am still not receiving what was agreed to.

I am now locked into a 3 year contract and paying more then what i should be.

This is daylight *******, i can not belive the level of service a company of this size is providing to long time customers.

Please can someone look into my case and get it resolved... i honestly do not have the time to chase vodacom to stop charging more then what i agreed to.