SK
Siya K
1 reviews | Active since Dec 2020
23 Jul 2025, 09:29
Vodacom customer service
Vodacom at it again. No internet for another 5 , 10 days in total in a space of 2 weeks. You log a complain. Call daily no concrete feedback, they will not even bother calling after you report a faulty. Only 1 gentleman seemed to put in effort by the name Sihle Khumalo. PATHETIC is an understatement when it comes to their customer service.
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Vodacom's replyOfficial
23 Jul 2025, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SK
Siya K's updateReviewer Update
28 Jul 2025, 15:17Noted thank you. I also need downtime credit for the closed case of *** SR***.
SK
Siya K's update28 Jul 2025, 15:17
Reviewer Update
Noted thank you. I also need downtime credit for the closed case of *** SR***.