Vodacom Customer service and stores are useless and cannot help...

I have been trying to upgrade my contract since last week monday as it expires on the 15-march-2020.

I cannot automatically upgrade my contract as its only up for upgrade in OCTOBER 2019....

The two stores i have gone to have not been able to help me and have not even logged queries or provided reference numbers.

all 7 call centerr/departments ive contacted have been useless.

I am now out of solutions as NO ONE AT VODACOM KNOWS HOW TO HELP ME....

You have until Friday to assist me before i am forced to move to MTN as none of your staff are able to do a contract upgrade....

I dont even know why i am still fighting with Vodacom to get an upgrade after the utter **** service i have received. For two weeks i am begging you to take my money and you are wasting my time, patience and not to mention R200 in transport costs.

I have never seen such shocking customer service. Please do not send me apologies, sort my contract out by Friday or Im moving all my families contracts to MTN.