Vodacom customer service. Again!

<p>Good Day</p> <p> </p> <p>Yet again I lodge a complaint due to the lack of customer service and competence from vodacom!</p> <p> </p> <p>Yesterday I called to query why my latest invoice is R1700 MORE than it should be.</p> <p>I was on hold for quite sometime and then spent another 20mins with a consultant who clearly had no idea what she was doing because she could not give me a straight answer! All she kept doing was saying I owe R2700 but could not tell me how or where the amount comes from.</p> <p>Eventually I had to leave my client and drive to the next one so I asked her to call me back in 15mins, which she promised to do. That was yesterday 27 February at 11am. It is now 28 February 9.23 am and I am STILL waiting for her call back.</p> <p>Below is the reference number. If I remember her name was Ntombi</p> <p> </p> <p>Thank you for calling Vodacom Customercare, your reference number for this call is: ********** 92</p> <p> </p> <p>If I incur more penalties due to your incompetence, I will hold YOU responsible for said amounts!</p> <p>If my line gets cut due to your incompetence, I will take further steps against you.</p> <p> </p> <p>Please this ASAP</p>