Vodacom Customer Service absolutely hopeless

<p>I phoned a logged a Ticket (1- ********** 1073) with Vodacom Customer Care on 1st June relating to a recurring data bundle that has not been allocated for the past couple of months. I was told I would be contacted within 4 days. On 18th June i received a SMS saying the ticket had been closed even though no one contacted me . On 20th June I Logged another ticket (1- ********** 9218), was told i would be contacted with in 4 days. No one has contacted me. On the 24th June i phoned to followup as i received no feedback and logged another ticket (1-9YG1XXV) and was told i would be contacted in 48 hours. No one contacted me. I phoned to follow up on the 27th. I was told i would be contact within 3 hours. No one contacted me. I phoned to follow up on the 28th. I was told i would be contacted with is 24 hours. No one contacted me. i phoned AGAIN on the 30th where i was told it had been escalated to "top Management" and the i will be contacted the same day. No one has contacted me.</p> <p> </p> <p>So for the past few months i have had to top up my data at the cost of about R2500.00 as i have not been getting the data that is stipulated in my contract. </p> <p> </p> <p>VODACOM truely doesnt care!!!!</p> <p> </p> <p> </p>