SB
Seve B

1 reviews | Active since Feb 2020

06 Feb 2020, 13:43

***** vodacom customer service

Hi guys I've recently got a data sim from vodacom the 50 gig 30 gig, I've received it a few days ago and it just goes straight to h+, I've changed settings I've phoned them 4 times still nothing has been resolved, I put my other vodacom sim cards in all 3 my phones and they all go to 4g, I put my data Sim in the phones and same thing, it's goes to h+, like I said I phoned them 4 times, they sent me internet settings and 4 g settings still no help, I've asked them to resolve this but it seems I keep running into incompetence, it's becoming a real inconvenience now.

Seve Brandt

0
Replies (1)
Vodacom
Vodacom's reply06 Feb 2020, 14:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team