SB
Seve B
1 reviews | Active since Feb 2020
06 Feb 2020, 13:43
***** vodacom customer service
Hi guys I've recently got a data sim from vodacom the 50 gig 30 gig, I've received it a few days ago and it just goes straight to h+, I've changed settings I've phoned them 4 times still nothing has been resolved, I put my other vodacom sim cards in all 3 my phones and they all go to 4g, I put my data Sim in the phones and same thing, it's goes to h+, like I said I phoned them 4 times, they sent me internet settings and 4 g settings still no help, I've asked them to resolve this but it seems I keep running into incompetence, it's becoming a real inconvenience now.
Seve Brandt
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Replies (1)Vodacom's replyOfficial
06 Feb 2020, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2020, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
