VODACOM CUSTOMER SERVICE

I called the custo.er cate and requested my final bill to pay my acc up in full a d cancel my contract . I went into the Horison branch and paid it up . Now i get a email ive been handed over to attorneys and ny credit score has been affected. When i called in the person i talked to treated me like an idiot saying things like maby u can register what im saying and when i got angry laughed at me. I have been with Vodacom since i got my 1st cell phone. Many manybyeats ago. This is the worst customer service ever. Clearly the stFf does not know what it means when u Sk for final bill. Rhis is not the 1st time i had to struggle to get rhem to fix somerhing.