KZ
Khaya Z

1 reviews | Active since Jan 2020

19 Jan 2020, 09:43

Vodacom customer service

I'm playing Vodacom shake summer, on Monday I purchased something on Voda bucks store, they deducted my my Voda bucks no one has call me I've been waiting since Monday, I wonder if we are ******* hear, on their customer care I never get hold of them in the past 12 months, my airtime is disappearing got no one to ask

0
Replies (1)
Vodacom
Vodacom's reply20 Jan 2020, 08:35
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team