vodacom customer service

After three months of trying to sort out an issue with vodacom it has finally been resolved. i spoke to so many people who said it was escalated and the chargewas even cancelled. in fact it was never escalated. last week i spoke to Tommy in customerservces he helped me. said his colleague would call me the following day becausehe would be off. it took two days to sort this issue. Thank You Tommy. WQell done. u need to train and develep staff.

denise