RH
ROMY H

1 reviews | Active since Apr 2019

01 Jul 2019, 10:54

Vodacom customer Service

I app**** for a contract online I haven't received any news regarding the application status. I spent all morning calling to enquire and I can't get through to anyone to assist me, I am most certainly tad bit disappointed by this because I've always liked vodacom. But having to wait for days to be assisted upsets me. Please improve on your customer service.

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2019, 11:07
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team