1 reviews | Active since Aug 2017
Vodacom Customer service
<p>Vodacom phoned me and told me that someone wanted to do a simswap on my Wifi simcard, and that they are going to block it. Went to Vodashop on 5 August to do a simswap today 11 August it is still blocked. The systems manager at Vodashop Lakeside Mall checked my acount and nothing was marked as ***** but my Wifi is still blocked and I can't use it, Battle to get it unblocked! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Our records reflect that your line has been unlocked and this query has been resolved,
We apologise for any inconvenience caused.
Regards,
RM
Good day,
Our records reflect that your line has been unlocked and this query has been resolved,
We apologise for any inconvenience caused.
Regards,
RM