Vodacom Customer Service????????????????????????

<p>To use the word Customer Service and Vodacom in the same sentence should be banned and classed as a crime against Customer Service. I have been trying to rectify a ********** upgrade on my account for a fortnight now, and although I am told that the upgrade has been reversed, but everytime I try to get my service upgraded, I am told I have already had the upgrade! </p> <p> </p> <p>When I look at the level of unresolved issues on this site alone I can only conclude that based on that evidence and my own dealings with their so called customer service department and their retentions department that they have absolutely no regard for their customers or desire to retain them. So after 23 years as a vocal Vodacom supporter and subscriber I must look for an alternative service provider.</p>