1 reviews | Active since Nov 2016
Vodacom **** customer service
<p>Vodacom customer care is absolutely useless. They don't care about their customers at all. Have been trying to obtain reimbur*****t for a ********** contract upgrade for 5 months now, and it's impossible. They happily tell me that it's been resolved, but are only reimbursing me for 3 months. The ***** occurred over 14 months. Still no direct communication with me, that's what they have decided and I must just put up with it. Have written to consumer watch, so hopefully this whole sorry tale makes it into a few newspapers, so other people don't get stuffed around by this company.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
