Vodacom customer service

<p>I am very unhappy with Vodacom's customer service. On the 27th of September I called in to request an internal signal booster for my house. I was informed that the turnaround time for my request was 7 to 9 working days. On 7 October (day 8) I called the call centre and was infromed that someone was scheduled to call me back that afternoon, which didn;t happen. I called again yesterday and was informed that my request was escalated to management and that someone will get back to me within 24 hours...which never happen. So i calle dyet again this afternoon and the operator puts me on hold and leaves me on hold so I try again and get told that the normal turnaround time is 7 to 14 working days. So I ask why I was previously given different information but the operator could not answer me.</p>