MA
Muvhi A
1 reviews | Active since Jul 2013
15 Apr 2021, 10:27
Vodacom Customer Retention Deal
Vodacom had offered me a voice and data contract twice when i tried cancelling the contract. The Call centre Agents battled to activate those packages.
it would be great for Vodacom to get someone to call me with the right level of access to do the activation
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Vodacom's replyOfficial
15 Apr 2021, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team