Vodacom Customer Portal

<p>To whom it may concern:</p> <p> </p> <p>I previously had a Vodacom contract, this would have been around 2014.</p> <p>I have taken out a new contract with Vodacom in December 2016, however I am unable to create a profile on the Vodacom Portal. I either receive a message telling my my ID is already linked to an account and when trying to reset the password for the account that I do not have an account. I have logged two calls via customer care, however this matter has still not been resolved.</p> <p>I have an email reference for the email I sent today containing images of the errors I am receiving. (003S~SCR4)</p> <p>The other reference that I have via SMS is: 1- ********** 316986</p> <p>The previous reference was: 1- ********** 392878</p> <p> </p> <p>Please assist as I am unable to view my account balances at all, and this is becoming rather frustrating.</p> <p> </p> <p>Regards,</p> <p>Kevin Gair</p> <p> ********** 439</p> <p>(My contract is linked to this number- It is a VEA contract)</p>