Vodacom Customer - pick a finger

What a shocker to deal with Vodacom. Have you ever tried to speak to a human being at Vodacom for assistance - nobody available. Earlier today I tried to cancel my contract with Vodacom, reason being that they introduced a monthly fee for vodamail and increase the data cost without advising the account holder. On phoning the Vodacom website customer service number - the electronic answering device does not recognise any number information and automatically cancel the call. Tried different Vodacom numbers without any success. In desperation I phoned the regional office and they indicated I need to go to a Vodacom outlet - went to the Walmer Park one. They refused to assist and refer me to customer call centre on phone. At shop I phone call centre, same problem , automatic answering does not recognise my info. The agent then phoned a Vodacom office in Jhbg to assist. Unfortunately they could only cancel half of contract and transfer the call to another customer dept - call was then dropped. Vodacom - If you are serious about business - you better get your act together. It was a nightmare have dealings with you. You will never never never again have me as a customer. Your customer relations is beyond repair.