1 reviews | Active since Mar 2017
Vodacom customer for 20 years, very unhappy with bad service
<p>My contract phone has been sent for repairs four times already. Apart from travelling costs incurred, I've been without a phone for 2 months already. Truly unacceptable service. Some assistance within this regard would be appreciated.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Almost 3 days later and no response.
Almost 3 days later and no response.