BP
Brandon P

1 reviews | Active since Jul 2022

03 Aug 2022, 08:56

Vodacom customer disregard and poor treatment.

I am totally astounded by the absolute disregard and inefficiency of vodacom ***** department. Have been trying to resolve a ***** case, can’t tell you how many phone calls love made. Not any response or feedback. Surely this is completely unacceptable. Made a complaint to ICASA and have not even had any response from them????? Your automated response Vodacom means nothing. Hello Peter also seems to be unable to help in anyway.

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2022, 10:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team