1 reviews | Active since Jul 2017
Vodacom customer, details leaked.
I just wanted to share a concern, please be very aware when complying for telephonic contracts with a company called RewardsCo, they are based in KZN and call clients on behalf of Vodacom, we did a request for a fiber line in January. This was later declined due to location and the service provider is not in our area. But the scare was when we were debited for a contact for MTN that we had not taken. Our information was leaked and a contract was taken via RewardsCo. This makes me question their system breaches as staff have access to clients accounts and it seems like they are used to commit *****. Been a Vodacom customer for over 17 years and have not experienced any issues before this. Vodacom should be vetting their service providers that they are entrusting customers with.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
