NM
Neil M

1 reviews | Active since Mar 2014

10 Feb 2016, 19:44

Vodacom Customer Care Vodaworld Midrand

Arrived at Vodacom Customer care today 10th Feb 2016 at 17:57 and when i took my phone out to show the security guard at the door the time was 17:58. At the time one of the vodacom staff was busy locking all the doors uninterested in the conversation i was having with the security staff. The lady i was talking to then called another vodacom staff member by the name of Siya who then told me that my time could have been wrong and that they close the doors at 6pm. Really disappointed by the service and tolerance shown by vodacom workers who want to be out of the building by 6pm. To me this is unacceptable.

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2016, 23:15
Official
Hello Martin-M,

Thank you for your posting.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team