1 reviews | Active since Jul 2012

13 Dec 2016, 09:46

Vodacom Customer Care / - Service ....NON- EXISTING ! ! !

<p>On 14 Nov '16 , a month ago , I used HELLOPETER to air a complaint / my dissatisfaction with the service I receive from a " service-provider" ......VODACOM.</p> <p> </p> <p>I used the title ..... - " GROSS INCOMPETENCE "....It seems that I wasted my time ! ! ! !</p> <p> </p> <p>I would like the HEAD - ....OR the MOST SENIOR PERSON in VODACOM CUSTOMER CARE or CUSTOMER SERVICE to contact me .</p> <p> </p> <p>I DO NOT want to speak to any CONSULTANT ! ! ! ! </p> <p> </p> <p>I DO NOT want any automated response emails sent or emailed ! ! !</p> <p> </p> <p>I need the person heading up the VODACOM CUSTOMER SERVICE / VODACOM CUSTOMER CARE department to contact me personally .</p> <p> </p> <p>Thank you .</p> <p> </p> <p>Waiting for a response .</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 10:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team