Vodacom Customer Care / - Service ....NON- EXISTING ! ! !
<p>MY CONTACT DETAILS : ********** 222</p> <p> </p> <p><br />VODACOM - REF NUMBERS - ********** 9 dated 11/11/2016</p> <p> </p> <p><br /> - ********** 0 dated 11/11/2016</p> <p> </p> <p> - ********** 8 dated 5/12/2016</p> <p> </p> <p><br />SETTLED BUSINESS ACCOUNT - QC ********** - CUBIC TANKS / F JANSE VAN RENSBURG</p> <p> </p> <p><br />After NO-RESPONSE from yesterday's mail , I decided to do this again , asking that SOME senior person from VODACOM - CUSTOMER SERVICE OR VODACOM - CUSTOMER CARE ......if it exsist .....CONTACT ME !!!!!!!!!</p> <p> </p> <p><br />Q : - how can there be an amount billed ????....to an account .....that is CLOSED and SETTLED ....IN FULL ...</p> <p> since the end of OCTOBER 2016 ????....HOW ????.....HOW ?????.... HOW ????? ........ ( 80 sents ) </p> <p> </p> <p><br />Q : - how can a new application for a ! GB data contract be " DECLINED " ??????....for account in arrears ....</p> <p> BUT a settlement - letter from VODACOM - was emailed to me on 16 / 11 / 2016</p> <p> </p> <p><br />WOW .......!!!!! WOW ......!!!!! WOW .....!!!!!! - </p> <p> </p> <p><br />VODACOM MANAGEMENT - should start looking at the level of s****s of their employees !!!!</p> <p> - incompetence levels are EXTREMELY high in the company</p> <p> - customer service is ..NON- EXISTING !!!!!</p> <p> - are you a government orginization ???</p> <p> </p> <p><br />I ask again : - CAN SOMEONE SENIOR in the so-called CUSTOMER SERVICE / CUSTOMER CARE - </p> <p> DEPARTMENT contant me ??????....</p> <p> </p> <p><br /> </p> <p><br />THANK YOU </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
