VODACOM CUSTOMER CARE REALLY NO HELP.
<p>I took out a contract at a cellucity shop on the 14/07/2016 for a 1GB data and till today I still don't have my data.I had to buy data twice,I mean really what is the use of a contract then?</p> <p> </p> <p>The first time I called vodacom they told me I am not at vodacom...that went on a while then they told me I am on a new system and they will call me back,only 1 of 3 people did call me back...and that was the last person.The rest only transferred me till I got cut off.</p> <p> </p> <p>The last person told me that he did short it out and called the shop and that I can follow up on this.But I have also done that and the person at the shop just is telling me "we are waiting for vodacom..."</p> <p> </p> <p>So now I am stuck in the middle of the 2 with no data ...</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
