Svdm
Stephen van der merwe

1 reviews | Active since Jun 2022

11 Jul 2022, 18:58

Vodacom customer care or NO care.

So vodacom follow-up on hello peter just to give an email with no Response and there online customer care even worse with following "Well, this is embarrassing…

Unfortunately, it’s taken us a little longer to access the info you need.

We do apologise for the delay. We have escalated your query RCO........ and you can expect to hear from us within the next business day." Well nothing just pay another month for something nobody use.

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2022, 19:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team