WP
Wimpie P
1 reviews | Active since Mar 2020
24 May 2022, 11:22
Vodacom customer care not very customer friendly
Why is it impossible to speak to a consultant for a billing query? Your options on the 082 135 does not include options for that and everything goes through to Tobi which is not much help to be honest.
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Replies (2)
Vodacom's replyOfficial
24 May 2022, 12:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2022, 12:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Wimpie P's updateReviewer Update
24 May 2022, 13:10Very efficient service from Vodacom, thanks for the help.
WP
Wimpie P's update24 May 2022, 13:10
Reviewer Update
Very efficient service from Vodacom, thanks for the help.