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Mark P
1 reviews | Active since Dec 2017
24 Jan 2021, 16:08
Vodacom Customer care not in english
Been having trouble with a whole lot of people phoning me and its the wrong number, I have tried contacting customer care but its not in english. I have had the number *** for more than 12 years but the problem only started when I did a sim swap about two months ago because my new phone uses a smaller sim. What can I do? Im beyond angry with these people phonening all the time and sending pls call me's.
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Replies (2)
Vodacom's replyOfficial
24 Jan 2021, 19:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jan 2021, 19:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MP
Mark P's updateReviewer Update
26 Jan 2021, 13:03Thank you very much
MP
Mark P's update26 Jan 2021, 13:03
Reviewer Update
Thank you very much