BA
Brent A

1 reviews | Active since May 2016

18 May 2016, 09:32

Vodacom customer care manager Allan Lubisi tells his customer that we aren't technologically advanced for Vodacom!

<p>Disgusting service!!!! Never buy from these people!! I will be going to all the social media platforms for this one!!! Just had the manager from Vodacom customer care Allan Lubisi tell me that my girlfriend is not technologically advanced enough for Vodacom!!!!!!!!!!!!! If our business is not good enough for you we will go somewhere else!! Who the hell does he think he is??????????? Horrific service, screaming over me, not letting me talk at all, constantly telling me how "Great" Vodacom is after every answer he gives me!!! I want a phone call from a manager higher than him!!! This is unacceptable and appauling service!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply18 May 2016, 12:04
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
BA
Brent A's update23 May 2016, 14:46
Reviewer Update
Your matter will be escalated..... and I'm waiting. No call, not attempt nothing!!! Let me guess, after me telling you that it is a ****le Vodacom number, you tried to phone it anyway even though I gave you my number? And you have swallowed the 5gig's data that she bought in one go, tow amounts to dispute! If you think I'm too busy to let things just slide as I'm sure you do with ALL your customers, think again. I am giving you Until This Friday the 27th to phone me and explain!!! You can also call my wife Natasha on ***, it's her ****le and internet that you have been messing with!!!!